Communications Hub for SMS, Email & Voice Outreach

Why communications belongs inside inventory software

Retailers and wholesalers already hold customer phone numbers, credit balances, and purchase history in Sphereventory. The Communications Hub turns that operational data into outreach — collection reminders after credit sales, promotions for loyal buyers, and supplier alerts — without a separate marketing stack.

• Same customer and supplier records as POS and credit sales
• Receipt SMS from checkout uses the same sender ID
• Campaign logs tied to your company workspace
• Role-based access for marketing vs store managers

SMS, email, and voice in one place

Choose channels per campaign: quick SMS broadcasts, longer email with subject lines, or voice messages for higher attention. Preview how many recipients have a valid phone or email before you commit credits.

Ghana-ready delivery

Local number formatting, Arkesel SMS and voice integration, Mobile Money-aware retail workflows, and Ghana Cedi wallet top-ups. Built for the same businesses that run Sphereventory stores and warehouses across Ghana.

How teams use Communications Hub for SMS, Email & Voice Outreach in daily operations

Sphereventory Communications Hub is built into your inventory and POS platform so you can message the same customers you already serve — without exporting contacts to a separate SMS tool. Send branded SMS, email, and voice campaigns with audience targeting, AI-assisted copy, and transparent credit usage. Sphereventory keeps purchasing, warehouse receiving, store replenishment, point of sale, credit sales and financial reporting on one inventory ledger so the quantity you count is the quantity you sell. That is the practical test of professional inventory software: two people — a cashier and a warehouse picker — can trust the same number at the same moment.

What “professional inventory control” requires

A product list is not control. Control is documented receiving, location-level on-hand stock, transfers that update both sides, POS that deducts the selling branch, adjustments with reasons, and reports that owners can take to an accountant without rebuilding Excel. Sphereventory is built around that standard for retailers, pharmacies, wholesalers and distributors — including Ghanaian operators who need Ghana Cedi amounts and Mobile Money at the till.

• Location-level stock for every warehouse and store
• Movements with references: GRN, transfer, sale, adjustment
• Dated inventory where lots and expiry matter
• Checkout, credit and receipts connected to the same SKUs
• Valuation, aging and exception reports managers can act on

From first receiving to the month-end pack

Start by creating locations and products, then receive opening stock or a purchase order. Sell through POS or credit, transfer between branches, and review stock health, discounts and profit. AI insights can highlight stockout risk and slow movers once you have movement history. The 14-day trial is the right way to prove the workflow with your own catalogue rather than a generic demo dataset.

1. 01Add locations
2. 02Load products
3. 03Receive stock
4. 04Sell & transfer
5. 05Review reports
6. 06Reorder

When to choose Sphereventory

Choose Sphereventory when spreadsheets can no longer keep two cashiers honest, when a second store appears, when batches expire, or when credit customers and Mobile Money need to sit on the same receipt as cash. The platform is inventory-first, with warehouse, POS and finance attached — designed in Accra for multi-location work, usable anywhere you need 360° inventory visibility.

Start a free 14-day trial to open a live workspace, or start a demo workspace if you want to walk the product before inviting your team.